Refund and Cancellation Policy

1. Cancellation Policy

1.1 Cancellation by Client:

Clients have the right to cancel services at any time. To initiate a cancellation, please contact our customer support team at [email protected]. Any fees paid in advance will be prorated, and the remaining balance will be refunded.

1.2 Cancellation by Coderoofs IT solutions:

Coderoofs IT solutions reserves the right to cancel services in the event of non-payment, violation of our terms of service, or other reasons deemed necessary. If such a cancellation occurs, clients will be notified, and a prorated refund will be issued.

2. Refund Policy

2.1 Refund Eligibility:

Refunds are available under the following circumstances:

2.2 Refund Process:

To request a refund, clients must contact our customer support team at [email protected]. Refund requests must include a detailed explanation of the reason for the refund. Refunds will be processed within 10 days of the request.

2.3 Refund Amount:

Refund amounts will be based on the remaining unused portion of the services. Any setup fees or one-time charges are non-refundable.

3. Changes to Services

Coderoofs IT solutions reserves the right to modify, suspend, or discontinue any aspect of the services at any time. In such cases, clients will be notified, and, if applicable, refunds will be provided based on the remaining unused portion of the services.

4. Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at [email protected].

5. Consent

By using our services, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this Cancellation and Refund Policy.